Refund policy

Return & Refund Policy

At Shikaari, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

Eligibility for Returns

  • Items must be returned in their original condition

  • Products that are worn, washed, altered, or used will not be accepted

  • Items must include original tags and packaging (if applicable)

Defective or Incorrect Items

We offer a limited warranty on our products.
If you receive an item that is defective or incorrect, please contact us at customerserviceshikaari@gmail.com with your order number and clear photos. Our team will assist you promptly.

Shipping Charges

  • Original shipping charges are non-refundable

  • Shipping costs will only be refunded if the item is confirmed to be defective or incorrect

Sale Items

  • Sale or discounted items are non-refundable

  • No returns, no exchanges, no exceptions
    Please double-check sizing before placing your order, as no modifications can be made once an order is placed.

Exchanges

We do not offer direct exchanges.
If you would like a different item or size, please return the original item (if eligible) for a refund and place a new order separately.

Refund Processing

  • Approved refunds are issued to the original payment method

  • Most refunds are processed within 10 business days

  • Processing time may vary depending on your bank or payment provider

How to Initiate a Return

To start a return request, please email customerserviceshikaari@gmail.com with:

  • Your order number

  • Reason for return

  • Photos (if applicable)

Our team will respond within 48 hours.

Orders with Declined Payments

Shikaari does not hold funds for declined payments.
If your payment is declined, please contact your bank or payment provider directly