Privacy policy

PRIVACY POLICY – SHIKAARI

SHIKAARI operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience. SHIKAARI is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. It does not include information that is anonymized or de-identified.

Depending on how you interact with the Services and as permitted by law, we may collect or process the following categories of personal information:

  • Contact details: name, billing address, shipping address, phone number, and email address

  • Financial information: payment card details, transaction details, payment confirmations

  • Account information: username, password, preferences, and settings

  • Transaction information: items viewed, added to cart, purchased, returned, or exchanged

  • Communications: information you provide when contacting customer support

  • Device information: IP address, browser type, device identifiers

  • Usage information: how and when you interact with our Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, or contact us

  • Automatically through cookies and similar technologies when you use our Services

  • From service providers who help operate our business

  • From partners or third parties, where permitted by law

How We Use Your Personal Information

We may use your personal information to:

  • Provide and improve the Services, process payments, fulfill orders, manage accounts, ship products, and handle returns

  • Personalize your experience, including product recommendations

  • Marketing and promotions, such as sending emails or displaying relevant advertisements (you may opt out at any time)

  • Security and fraud prevention, including protecting accounts and transactions

  • Communicate with you, including customer support and order updates

  • Comply with legal obligations and enforce our policies

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify and trusted service providers (payment processing, shipping, analytics, customer support)

  • To marketing partners for advertising, in accordance with their privacy policies

  • When you direct or consent to such disclosure

  • To affiliates or as part of a business transaction

  • To comply with legal requirements or protect our rights

Relationship With Shopify

Our Services are hosted by Shopify. Information submitted through the Services may be processed by Shopify and its partners to provide and improve the Services. To learn more about how Shopify handles personal information, please review Shopify’s privacy policy.

Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for the privacy or security practices of those sites. We encourage you to review their privacy policies before providing any information.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us and we will delete it.

Security and Retention

We take reasonable steps to protect your personal information; however, no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Request a copy of your data

  • Opt out of targeted advertising or marketing communications

You may exercise these rights by contacting us using the details below. We may need to verify your identity before processing requests.

International Transfers

Your personal information may be transferred to and processed in countries other than where you live. Where required, we rely on legally recognized transfer mechanisms to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:

Email: customerserviceshikaari@gmail.com

For the purposes of applicable data protection laws, SHIKAARI is the data controller of your personal information.